Contact information
Got a question? We're happy to help. A lot of answers are just a click away, and if you'd rather talk to us, you'll find us below.
Find your answer fast
Most questions are already answered here, often quicker than waiting on a reply:
- FAQ / Customer Service: [link to /pages/faq]
- Track my order: orders.naifcare.com
- Returns: start a return at orders.naifcare.com
Email or chat
We're an email-first team, so the quickest way to reach us is email (or live chat, when it's open):
- Email us: support@naifcare.com
- Live chat: look for the chat bubble in the bottom corner.
We usually reply within a few working days. Share your order number in your message and we'll help you even faster.
Find us on social
We're @naifcare, come say hi:
- Instagram: instagram.com/naifcare
- Facebook: facebook.com/naifcare
- TikTok: tiktok.com/@naifcare
Business & press
- Business / B2B: [link to /pages/naif-voor-b2b]
- Press: pers.naifcare.com
Company details
NAÏF CARE B.V.
Johanna Westerdijkplein 1
2521 EN Den Haag, The Netherlands
Chamber of Commerce (KvK): 57166692
VAT: NL852465415B01